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Shared Service Distribution

To provide convenience and accessibility several credit unions joined together to create the shared branching concept. There are currently two types of shared branches:

  • Service centers, which are stand-alone facilities, usually run by a credit union service organization or a state league, that accept transactions from members of participating network credit unions;
  • Outlets, which are credit unions that accept transactions from members of participating network credit unions.

The SwirlA shared branch can be identified by the Credit Union Service Corporation logo (The Swirl). There are more than 2,800 locations nationwide where members can transact their credit union business using a live teller. These transactions include but are not limited to deposits, transfers, withdrawals, loan payments, etc. Shared branching offers locations nationally and regionally without the expense of building new branches.

Credit unions continue to create convenience and access for members throughout Georgia through their support of the service center program. The service center program started in 1993 when credit unions joined forces to develop a system where members of different credit unions could access one convenient location to conduct their financial transactions. The program continues to gain support and has grown to include three stand-alone facilities and more than 85 outlet locations throughout Georgia. Nationally, the shared branching network encompasses more than 1,400 credit unions, serving millions of members.

 
Locations of shared branches and outlets.
 
Credit unions that belong to the shared branching network fall into two categories – issuers and acquirers. Issuers allow their members to conduct transactions with them through other credit unions (outlets) and credit union service centers, as well as through their own branches. Acquirers do the same, and also accept and process transactions from members of other credit unions that belong to the network, thus serving as outlets. For more information go to www.cuscga.com.

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